You must return unwanted items in new and unused condition, in its original packaging and at your own cost within 14 days after delivery.
We cannot accept unwanted and faulty goods for refund after the 14 day cancellation period.
According to the Distance Selling Regulation, a buyer that wishes to return goods within the cancellation period will be under a duty to restore those goods to the supplier and in the meantime, take reasonable care of them.
This duty to take reasonable care ends if the buyer (at his own expense) sends the goods to the supplier.
Please do not hesitate to contact us with any problems or questions you may have, we aim to answer all e-mails within a few hours of receipt.
14 Day Money Back Guarantee
According to The UK’s Distance Selling Regulations (DSR), a buyer has 14 days to return an item for a refund - no questions asked.
You can change your mind for any reason within 14 calendar days of receiving your item, we will be happy to provide a full refund as long as you follow our returns policy.
12 Month Warranty
A standard 12 month warranty comes with all goods we sell. It means a repair service or a replacement is offered for any faulty goods during the 12 month period, beginning on the day on which the 14 day cancellation period ends.